Frequently Asked Questions

Find Answers to commonly asked questions about the Arizona Teachers Academy

Heartland ECSI

The Arizona Board of Regents contracts a third-party vendor – Heartland ECSI – to track your scholarship and record your teaching service or manage your financial repayment if you choose not to teach.

Need help with your ECSI questions, please contact the ECSI Help Center.

IMPORTANT: PLEASE REFERENCE THE “ARIZONA TEACHERS ACADEMY” WHEN ECSI PROMPTS YOU FOR YOUR UNIVERSITY “SCHOOL NAME” OR WHEN YOU CONTACT THEIR CUSTOMER SERVICE SUPPORT CENTER.

Q: I’ve graduated/completed my program and have been contacted by Heartland ECSI, what do I do?
After you graduate and/or complete your program, ECSI will contact you to complete an exit interview. When you receive this communication from ECSI, they will reference your scholarship as a “loan.”  This is simply the language that ECSI uses and does not change the scholarship-for-service terms of the Student Agreement you signed with the institution you attended. Your year-for-year service as a teacher in Arizona for the scholarship you received fulfills your service requirements.

After graduation and/or completing your program, you have a 12-month grace period before you must submit proof of teaching or repay. You may submit this proof early if you want. To submit proof that you are in a teaching contract you will need to submit the Service Obligation form showing that you are in a contract.  The form needs to be completed twice a school year.  Once at the beginning (first check box on the form) and then after the end of the contract (second check box on the form).

Service Obligation form check boxes

Q: What if I choose not to fulfill my service obligation after graduation?

If you choose not to fulfill your service obligation, ECSI will provide you with a payment schedule. Repayment of your scholarship will be handled by ECSI.

Q: Are there situations for which I can request a deferment of my teaching service?

Yes, there are unique situations for which you can request a deferment of your teaching service, such as disability or a call to active military duty. To submit a deferment complete the Deferment form. If you have questions, contact ECSI.

Q: How do I create a profile with ECSI and access my account?

The communication you receive from ECSI will provide you with information about setting up your account.

Once you have created a profile, you need to connect to your account.

  • Your account key is located in the upper right-hand section of all printed and mailed communications you receive from ECSI. For email communications, your account key is located in the lower left-hand corner. You can also search for your account key using your first and last name, social security number and zip code on the ECSI website.

The account key is a 17-character alphanumeric number with a hyphen. A sample account key is 01122-12345678912.

Q: What should I do if I already have an ECSI key/account number for a different student loan?

You can use your existing ECSI account to access your Arizona Teachers Academy scholarship information. You do not need to create a separate account. Once you have logged into your account you can add your ATA scholarship via the new ECSI Heartland key you have been provided.

Q: What happens after I create my user profile and connect to my ECSI account?

Once you create a ECSI account, locate the Service Obligation form which is designed to help you report that you have a teaching contract and you have completed the year of teaching. Again, please be sure to type “Arizona Teachers Academy” when ECSI prompts you for your “school name.”

General Questions

Q: Where can I teach?

The Arizona Teachers Academy requirement is that you must teach full-time in an Arizona qualified school for one year for every academic year (or any portion of an academic year) you receive funding. Qualified schools would include all district and public charter schools in Arizona, plus the Arizona state schools for the deaf and the blind, and any “School that serves primarily public school students with disabilities,” which is a school in which more than seventy-five percent of the students enrolled in the school are public school students who are placed at the school according to an agreement with a public school.

Q: What if I don’t have a teaching contract immediately after graduation?

All graduates have a 12-month grace period to secure a position or begin monetary repayment of your scholarship.

Q: Do Arizona Teachers Academy scholarships accrue interest?

No, Arizona Teachers Academy scholarships do not accrue interest.

Certification

Q: I am applying to the Arizona Department of Education for certification. Is this cost covered by the Academy?

Yes. Once your school determines that you meet the qualifications for certification, it will notify the Arizona Department of Education (ADE) that you are an ATA graduate. ADE’s certification application process will waive the associated fees once ADE receives your information from the school you attended. Your fees will only be waived once ADE receives the information from your school.

Q: I need to take a certification exam. Is this fee covered by the Academy?

Yes. Your school can issue a voucher for the exam. Please contact your school to receive a voucher.

Have additional questions, contact us at [email protected]